Sovereign Island Fishing Holidays

Our room was a bit tired. All the chattels like mirowave, drier etc was very old. The drier didn't work well at all. Bathroom leaked water everywhere and was dirty and mouldy. We were there for a long stay of 10 days, the reception would not give us any dry new towels when asked which was disappointing, even when told the drier in room was not working.

Without properly arranged accommodation, the arranged journey is wasted. Had to stay in a dark place and couldn't fix it. Dryer not working properly and old socks found inside

Fantastic!!Amazing location

The staff at Hi Surf were genuinely friendly and helpful throughout our stay, which was definitely the highlight of the experience. Unfortunately, the apartment itself was very old and in need of a major update. We stayed in Room 18D with five people, and the hot water system was a major issue. After only two people had showered, the hot water was completely gone, meaning the remaining three guests had to wait several hours for it to heat up again. This was extremely inconvenient for a family. There was also significant construction taking place outside the building, with a large crane and loud construction noise throughout the day, which made it difficult to relax in the room. Overall, the apartment felt tired and outdated, with a number of broken or worn fixtures that should have been repaired or replaced. While the friendly staff deserve credit, the condition of the room and the hot water issues meant the stay did not meet our expectations

The room was clean inside except for the ensuite which had water leaking from the toilet ,running accross the floor. The pool and balcony area were filthy. The pool was cold in spite of there being a pool heater which wasn't operational. When we complained about it to Q Stay( they mange the apartment on behalf of a private owner) they said the pool is not advertised as being heated. Q Stay said they would send house keeping to clean inside but not outside. House keeping didn't come during our stay. Soul management could help because it is a privately owned apartment. It seems the owner is probably to tight to spend on cleaning and maintenance.

Property is run down and need a serious face lift. Not worth the money.

Great ocean view, clean room, excellent location. Outdoor and indoor spa, steam room and sauna was good too.

The staff at Hi Surf were genuinely friendly and helpful throughout our stay, which was definitely the highlight of the experience. Unfortunately, the apartment itself was very old and in need of a major update. We stayed in Room 18D with five people, and the hot water system was a major issue. After only two people had showered, the hot water was completely gone, meaning the remaining three guests had to wait several hours for it to heat up again. This was extremely inconvenient for a family. There was also significant construction taking place outside the building, with a large crane and loud construction noise throughout the day, which made it difficult to relax in the room. Overall, the apartment felt tired and outdated, with a number of broken or worn fixtures that should have been repaired or replaced. While the friendly staff deserve credit, the condition of the room and the hot water issues meant the stay did not meet our expectations

Fantastic!!Amazing location

Loved the location and indoor pool. Thank you.