Northern Rivers All inclusive Holidays

Check in process was convoluted. Reception didn't answer the phone when I called multiple times. Cheap beds that weren't great to sleep in, including one bed that the springs in the base all broken and saggy. Nice clean and new apartment, close to coles and some restaurants, but overall just an average experience/stay.

My family love the place, right in the heart of surfers paradise, everything you need is in the centre. Definitely will booked Again 👌

Great ocean view, clean room, excellent location. Outdoor and indoor spa, steam room and sauna was good too.

The adevExtremely Disappointing Stay – Would Not Recommend Our experience with this accommodation was terrible from the beginning. Firstly, one of the front door keys kept jamming in the lock, and it took us around half an hour just to get the door open and gain access to the property. This was incredibly frustrating and completely unacceptable. The check-in and key collection process was also extremely inconvenient and, in my opinion, not properly or clearly advertised on the Expedia listing. We had to travel to a separate location just to pick up the key, then pay for an Uber back to the accommodation. At checkout, we had to do the same thing again — catch another Uber just to return the key. The whole process was an absolute mission and made what should have been a simple check-in and checkout unnecessarily stressful, time-consuming and expensive. On top of that, the hairdryer in the bathroom was practically useless because the nozzle did not even fit properly, making it difficult to use.

Loved our room with beautiful view of sunrises and the beach. Great location and on the door for the trams which are awesome, used them a lot. Would definitely stay here again.

Outstanding experience staying at Crystalbrook, highly recommend

My family love the place, right in the heart of surfers paradise, everything you need is in the centre. Definitely will booked Again 👌

This apartment block is right on the beach - close to amenities There is a 2 tower development going up on the section next door that shades the property blocking the sun and blocks much of the view. The pool only gets a couple of hours sun in the late afternoon and is not heated enough to remedy the lack of sun so its too cold to swim in. The tradies start work at 6:30 am so not ideal if you want to sleep in. The hosts are helpful and accommodating

Sorry no staff directions were not clear regarding the entrance Only one set of key,which was not ready until after 3.20pm.Should have been 3pm. NO staff to communicate to regarding issues.The main door entrance was really hard to open. r