Batu All inclusive Holidays

Beautiful room view, staff polite, infinite pool, great service

Loved laundry facilities available - essentual when travelling for a long period

The accomodation was really good The room we was in had an excellent view of the petrona tower

Thanks

Unfortunately we had a rather disappointing stay mainly due to the challenges with such long wait times for the lifts - we often had to wait 20+ mins - and noise throughout the night mainly from outside as the hotel is located in such a busy area. I had been concerned about the outside noise prior to booking and had requested a room on a higher level but this wasn't accommodated neither was the request that we have our combined group (which was over 3 rooms) to be on similar floors - made even more frustrating by the lift issue. Despite flagging a number of times prior to check-in there was no communication that as we had different room types they would be on different floors, which had we been made aware prior would have been helpful. The images of the view from the pool is also misleading if staying in the older tower as the view of the Petronas towers from the pool, the main reason for booking this property was completely blocked by the new tower.

Plenty of local food stores within walking distance from KIP CORE Sentral, which is a few km from KLIA. The unit we were in has clean tile floor, water filter with hot water, but its cold water wasn’t working. We didn’t see any instructions on how to operate the laundry machine as some of the settings we tried only wash but doesn’t dry the clothes. The overhead protector smart tv? is a nice touch although some of the apps we tried needs needs one to login. The swimming pool is good size.

Nice cosy place with great host.

Free upgrade on room.

i waited 1 hr before someone checked me in. Hot water system was broken, had to shower in the cold. Pool's visibility less than 2m. Bad experience i had to leave and change to another hotel. Stayed less than 5 hrs, booked 2 nights.