Apennine Mountains All inclusive Holidays

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

The Staff was so lovely and accommodating. Great breakfast buffet and the views from the hotel are amazing!!!

The property is nothing like the pictures in advertising, at least the room for 4 people was terrible, looking like a prison cell instead of a hotel room, the yellow light always blinking.

Stay for a few days on our first time being in Rome. The area (East-end of Pratti) is very nice, quiet, pedestrian friendly and heavier with locales rather than tourists. The restaurant in the hotels provides an excellent breakfast. The staff clearly have experience working together as a team. 24/7 staffed reception was a helpful benefit.