Greece Adventure Holidays

Overall hotel of the very good quality. Only disappointment was at the arrival when we were told that reservations are required for the beach bed and umbrella. Reservation requirement was never mentioned at the time of making booking nor at the hotel web site. Consequently we had to find our own beach and pay for beach bed/umbrella for the first two days. I fully understand that beach’s bed/umbrella aren’t owned by the hotel, but hotel could do better communication.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Fantastic family friendly hotel. Not too “kids orientated” - great balance! Various pools to choose from. Non motorised water sports complimentary every day for 30 mins. Various options for dietary requirements. If you visit the Asian restaurant is a must!

Thought we would give this hotel a second chance following our first visit in 2018. First instance, reception staff were lovely and welcoming. We had a deluxe sea view room. The cleaners are definitely the heroes of the team. Whilst the room was clean, the decor and furnishings were tired. Shower was scratched and worn. Most alarming was the glass balcony only had 2 screws at one end!! We never had a hot meal. Always luke warm. It was like eating in a canteen. Nobody ever asked if we enjoyed the food. We have lost some weight for sure. If you were a custo.er of the deluxe pool rooms then you were lucky to have sampled the 2 onsite Restaurants, however people we spoke to said they were rushed. The Managers walk around but we never saw them engage with guests. Sat on phone in lobby area. Dirty scratched floor I wished I had never gone back and stuck to my own review from 2018. Definitely NOT 5 star 3/4 at best.

Even before our family of 4 arrived every interaction with the staff was professional and helpful. They coordinated a late night pick up from the airport to get us to the resort. Upon arrival we were greeted by staff that presented us with hand cleaning towels which were much appreciated and a beverage of our choice while we finished check-in before taking us to our beautiful suite. The food options and restaurants on site were fabulous and offered a variety of cuisine. We had opted for the 1/2 board option which was perfect! The store on site has everything you could imagine and my daughters found some really nice earrings at the jewelry store on site as well. Sooooo many options for activities and the daily schedule is always fun and full of options. 5 star stay - highly recommend!

Overall hotel of the very good quality. Only disappointment was at the arrival when we were told that reservations are required for the beach bed and umbrella. Reservation requirement was never mentioned at the time of making booking nor at the hotel web site. Consequently we had to find our own beach and pay for beach bed/umbrella for the first two days. I fully understand that beach’s bed/umbrella aren’t owned by the hotel, but hotel could do better communication.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Fantastic family friendly hotel. Not too “kids orientated” - great balance! Various pools to choose from. Non motorised water sports complimentary every day for 30 mins. Various options for dietary requirements. If you visit the Asian restaurant is a must!

I personally think what you need to improve is the quality of your drinks for all inclusive. The coffee was not strong, because it was instant not from beans, the cocktails were poorly made and all of it were served in paper cups that got soaked in minutes. The place all together is wonderful in terms of food,views and hospitality.

Absolutely beautiful and wonderful place! Stuff are the most kind and sweetest people! The food is amazing!

We only had issue with air conditioner. When you open the patio door the air goes off (they told us that would happen) you just have to turn it back on. Ours didn’t stay on once turned on. We called front desk and they said they needed to restart the system for us. After that, everything was fine. Even with that situation the staff immediately addressed it. Loved this hotel.