Australia - New Zealand and the South Pacific Adventure Holidays

Reception, food and beverage staff and activities staff were very nice and always accommodating. Housekeeping was a bit hit and miss and hotel needed reminding to replenish water bottles, coffees and towels. Plenty of interesting and fun activities for all ages.

Great getaway in paradise

Excellent staff who makes the stay perfect

The good: - Friendly and welcoming staff. - Great views around the property and accessibility to the ocean. - Kids club and many activities for them. - Swimming pool and bar. - Well equipped gym. The bad: - The room needed a makeover. It was antiquated and there wasn't enough lighting, needed new fixtures. - The wifi coverage was extremely poor and was barely available in certain areas around the resort. - Drinking water bottles weren't provided and had to be purchased or filled from the bar. - The staff were overworked and the fatigue was visible in their service. - The buffet food options were repetitive, bland and underwhelming at times. - There weren't many options for indoor/ outdoor games for adults. - At one point it seemed that the resort wasn't prepared or well equipped to accommodate or facilitate a high footfall of guests. - The coral and sunset cruises were disappointing.

Room was clean. Had to ask for shower mat as bath very slippery so fall could have happened. Good location of room as overlooking pool and ery quiet

The staff were all so friendly and always greeted you with a smile. The rooms were great. The pool was lovely and cool that there’s an adults only pool to enjoy while the kids were having fun in kids club. Buffet breakfast had so many options. Will definitely be back!

Very clean, amazing staff who always make it feel like home. They are so friendly and accommodating. Awesome facilities for the children.

Everything was perfect. Staff were exceptionally friendly. Breakfast buffet had a great selection of food and all the different restaurant experiences were fantastic. Swim up pool bar was perfect. Rooms were clean and spacious

Reception, food and beverage staff and activities staff were very nice and always accommodating. Housekeeping was a bit hit and miss and hotel needed reminding to replenish water bottles, coffees and towels. Plenty of interesting and fun activities for all ages.

Excellent staff who makes the stay perfect

Clean room, lovely staff, excellent amenities & delicious breakfast & lunch. Dinner in their Japanese restaurant also a highlight however, their main restaurant dinner was average & inconsistent (only at dinner - both breakfast and lunch were fantastic).

Reception, food and beverage staff and activities staff were very nice and always accommodating. Housekeeping was a bit hit and miss and hotel needed reminding to replenish water bottles, coffees and towels. Plenty of interesting and fun activities for all ages.

Excellent staff who makes the stay perfect

Amazing..just no words..