Andes Adults Only Holidays

We liked it and will come back

Check in was 1 hour late, I ordered to signature cocktails which were hastily made. They were $25 each and no effort put into their presentation. I questioned whether or not there should be a garnish with the cocktail. I didn’t get an answer, but I did get a dried orange on a plate. I guess the garnish was missing. I sent the drink back and once it was ultimately resolved it’s not the service I expect from a hotel like this.

Amazing stay! Room was spotless and had everything I needed. I even forgot my phone adapter and reception was kind enough to lend me one. I would definitely recommend NobleDEN

Exceptional customer service. The rooms are spacious and clean. Don’t skip out on the truffle potato chips in your mini bar… especially after a night out. Thank me later! All jokes aside, we were very comfortable and felt very well taken care of. Will stay again.

My only complaints are: There was what appeared to be some sort of vomit or maybe food on the rug in our room. The rugs/carpet in general could use a cleaning or replacing. The pool could be open a bit longer. It closes at sunset. They also need a blender to make blended drinks! The staff is amazing. They are polite, professional, friendly, and eager to make your stay as comfortable as possible. From the concierge, valet, kitchen staff, and cleaning crew to the bartender and spa staff. They truly make your stay top notch. The rooms are beautiful and spacious. The resort is very close to the ocean, though the photos are a bit misleading since they make it look like you just go out the door onto the beach. It’s about a mile walk to get there. The massage therapist was amazing. They bring everything to your room and tailor the massage to your preferences. The deep tissue massage was exactly what I needed. I would definitely stay again!

Check in was 1 hour late, I ordered to signature cocktails which were hastily made. They were $25 each and no effort put into their presentation. I questioned whether or not there should be a garnish with the cocktail. I didn’t get an answer, but I did get a dried orange on a plate. I guess the garnish was missing. I sent the drink back and once it was ultimately resolved it’s not the service I expect from a hotel like this.

Exceptional customer service. The rooms are spacious and clean. Don’t skip out on the truffle potato chips in your mini bar… especially after a night out. Thank me later! All jokes aside, we were very comfortable and felt very well taken care of. Will stay again.

My only complaints are: There was what appeared to be some sort of vomit or maybe food on the rug in our room. The rugs/carpet in general could use a cleaning or replacing. The pool could be open a bit longer. It closes at sunset. They also need a blender to make blended drinks! The staff is amazing. They are polite, professional, friendly, and eager to make your stay as comfortable as possible. From the concierge, valet, kitchen staff, and cleaning crew to the bartender and spa staff. They truly make your stay top notch. The rooms are beautiful and spacious. The resort is very close to the ocean, though the photos are a bit misleading since they make it look like you just go out the door onto the beach. It’s about a mile walk to get there. The massage therapist was amazing. They bring everything to your room and tailor the massage to your preferences. The deep tissue massage was exactly what I needed. I would definitely stay again!

Best location, friendly and helpful staff.

centrally located to many restaurants and shops. Walkable location, friendly staff with prompt and polite service. Jorge and Lorenzo are wonderful!

This is not a four star property!!! When I walked in the lobby I wanted to run, the front window was broken, old worn furniture, no ambience whatsoever. The room we were given was not like the photos on the website when I asked I was just dismissed and told it was the right room. They gave us one bottle of water for 5 days and charged you to make a coffee in the room! The breakfast is just ok, the lady making the cappuccino was lovely. The rest of the staff were not that helpful. The air conditioning was bearly keeping up in the room and the halls and lobby were hot. It was clean and in a great location, walkable to everything. I would never spend the money to stay here.

We liked it and will come back

Check in was 1 hour late, I ordered to signature cocktails which were hastily made. They were $25 each and no effort put into their presentation. I questioned whether or not there should be a garnish with the cocktail. I didn’t get an answer, but I did get a dried orange on a plate. I guess the garnish was missing. I sent the drink back and once it was ultimately resolved it’s not the service I expect from a hotel like this.

Alarm testing kept going off on the morning of 31st July 2025