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"Novotel is my to-go-to Hotel in Medellin. Regardless of other more economic options, Novotel is safe, staff is attentive & assure your safety, is located one step from the mall for shopping & food options. Staff provides excellent customer service; I requested late check out due to flight hours & it was granted without a problem...Mi nueva casa en Colombia, Novotel. "

"All was good except front desk could be friendlier, thank you"

"My first experience in Medellin and it was the best. Loved the hotel and all the staff member were very polite. "

"The hotels proximity to the airport makes catching early flights very easy. Only negative is the blue light at night from the Direct TV box on the wall, it's fairly bright. "

"Nice place "

"clean and friendly"

"The hotel was wonderful with amazing rooftop pool views. The breakfast was great and all the staff was very nice. Felipe, Giovanni, Evelyn, Miguel, Jordan and Ignacio were all very helpful!"

"We had a fantastic 1 night staycation. On check in we mentioned to the wonderful front desk agent that we were celebrating our anniversary and she said congratulated us and kept things subtle. This morning at breakfast we were presented with a personalised card and a lovely platter with treats. What a fabulous surprise. The servers also wished us and it was great to get such acknowledgement. The hotel facilities too were fantastic. The rooftop terrace bar, lounge, pool and jacuzzi were fantastic. We had the pool to ourselves at sundown and this morning also had a reservation for the steam, sauna and jacuzzi which was a fab experience in private at no extra cost. To have all these fantastic amenities included in what I believe to be a very very reasonable rate, makes this hotel a very under rated and great value for money hotel. I'd highly recommend and fantastic service by the front desk agent. She really made our stay special"

"Nice staff. Convenient location "