Pulau Ayer Adults Only Holidays

The hotel condition overall in average & above a little, staffs was friendly and helpful. Building a bit old, not sure why the body towel have a smells, and hand towel is not provided too.

A hotel that actually fits its five star rating. Excellent quality accommodation, rooms and common areas. Can select from a wide range of breakfast buffet options. Most noticeable was the excellent customer service, prompt responses to requests and amazingly friendly and helpful staff. Will definitely look to stay again.

Unfriiendly reception When I check in and the room wasn’t clean… hair everywhere in the room( in the bed,chair,towel). The towels are dirty and the sofa is dirty but although it has been replaced with another sofa it is still dirty and the manager is very kind and professional apologizes to us. Breakfast there is a requirement to wear shoes, you should not wear sandals, but many people wear sandals. They make rules but they are not obeyed. And the breakfast is not good either.

Everything superb! We love it, and will stay here again.

Very luxurious. I like the Club level facilities.

Unfriiendly reception When I check in and the room wasn’t clean… hair everywhere in the room( in the bed,chair,towel). The towels are dirty and the sofa is dirty but although it has been replaced with another sofa it is still dirty and the manager is very kind and professional apologizes to us. Breakfast there is a requirement to wear shoes, you should not wear sandals, but many people wear sandals. They make rules but they are not obeyed. And the breakfast is not good either.

A hotel that actually fits its five star rating. Excellent quality accommodation, rooms and common areas. Can select from a wide range of breakfast buffet options. Most noticeable was the excellent customer service, prompt responses to requests and amazingly friendly and helpful staff. Will definitely look to stay again.

Very luxurious. I like the Club level facilities.