Pacijan Island Adults Only Holidays

This was my first stay at the Seda Ayala Mall. Loved it! The only down side was the construction and the closer of the pool.

great hotel, great restaurants on site and great room. Not walkable outside the hotel, get a taxi or Grab

The view was spectacular. I could see the ocean, the pools, and beautiful grounds from my balcony. We tried several restaurants, all of which were fabulous. Our favorite was Tea of Spring. Thexstaff were very attentive and the food was outstanding. I had a traditional Philippine massage at Chi Spa. It lasted 2 hours and left me very relaxed and feeling uplifted snd rejuvenated.

The hotel is beautiful, and feels very secure. The room was very clean staff was excellent. Breakfast incredible

Showing dated compared to 2 years I was here. Been staying in this hotel every time we travel to Cebu but no upgrade offered compared when we were in Taiwan. Bath towels are old but staff are helpful and convenient to Ayala mall. Breakfast is okay!

The hotel is beautiful, and feels very secure. The room was very clean staff was excellent. Breakfast incredible

great hotel, great restaurants on site and great room. Not walkable outside the hotel, get a taxi or Grab

The view was spectacular. I could see the ocean, the pools, and beautiful grounds from my balcony. We tried several restaurants, all of which were fabulous. Our favorite was Tea of Spring. Thexstaff were very attentive and the food was outstanding. I had a traditional Philippine massage at Chi Spa. It lasted 2 hours and left me very relaxed and feeling uplifted snd rejuvenated.

Stayed for 4 nights. Check in experience was very hospitable, we were warmly greeted by the staff, was also upgraded

It was a wonderful experience! All the staff were friendly, helpful, and had excellent communication. Jane at the front desk gave us a warm welcome, Ivan was very accommodating in assisting us to our room, and Nels the pool attendant was a pleasure to talk to. Housekeeping’s Ceejay was always quick to assist, while Jerome promptly resolved a hot water issue and later handled our check-out smoothly, even addressing our concerns with the manager. Special thanks to the whole team for making our stay truly memorable!

My wife and I decided on the last minute to include Cebu in our Asian Travel visiting from Canada. A fried of mine who is base out if Cebu City and works as Medical Director offered his corporate contact at another 5 star resort. The discounted price was actually lower than The Reef. However, getting answers from our inquiries went by unanswered or very delayed. In spite of the attractive pricing, we decided to look for another property. Mr Joshua Lumapas was excellent in his response time and offered suggestions on how to make our visit even more memorable. The client engagement was quick, concise, and very approachable. He made its very easy decision to choose The Reef at that point. Upon arrival at the property, I had the pleasure of meeting and engaging with Mr. Glenn Ylanan and Miss Rose Brusas. It set the tone foe what would be a very memorable weekend. Both Mr Ylalan and Miss Brusas made my wife and I very welcome by their engaging smile and wonderful service. We wished we had more time at the resort to enjoy the view and the hospitality. All 3 stellar employees are excellent brand ambassadors of your company. While a lot of what they exhibited is innate to their personalities, I am sure the training and culture provided by Management has a lot to doing with it. We look forward to our next visit and experiencing more of the professionalism and welcome from employees like Glenn, Rose, and Joshua.