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"Ambiente y atencion de primera! Muchas gracias 🙏"

"The hotel staff could barely speak English, and the room cooling system was only a very small fan. The pool was extremely dirty and contaminated, and it was completely unusable. The hotel breakfast was acceptable, but unfortunately the staff were not properly trained at all. Most of the bed sheets had dirty stains on them, and the bathroom ceiling was full of ants."

"The price and the views are amazing, there is no AC but fortunately it wasn’t hot during the night"

"I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak. Breakfast was included as well, it was very simple but filling. I would definitely stay here again if I ever went back to Lake Atitlan! 100% recommend this place."

"Highly recommend staying here in San Juan! It's a bit off the beaten path so it's quiet and peaceful but still super close to everything. The included breakfast was great. They have their own private dock to make for easier travel after your stay. I wish I had known I could use that when I got here! The balcony was absolutely stunning and I ended up relaxing here much more than anticipated. They also have kayaks you can use on the property."

"Muy lindo todo"

"Todo muy bien!!"

"Poor functioning toiletries pumps."

"The fact the facilities are pet friendly and free make this facility super unique."