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"Being a fourth-time returning guest usually earns you a bit of "VIP" treatment, or at the very least, some basic recognition. To be met with a wall of "no" regarding timing and a management team that seems to be playing hide-and-seek is a major service failure. They have zero flexibility with early check in and late check out."

"Boas instalações,.equipe"

"I was very impressed. Excellent hotel and convenient location. One of the best parts of Guarulhos. Very nice hotel room. "

"The hotel was fine. A few places to eat right on the same block. Train station one block away, and the Train system was pretty easy to navigate. The area isn’t as sketchy as it looks from google street view. A few homeless around."

"PERFECTION, Best hotel ever. 5 Stars all the way."

"Good "

"The hotel is so beautiful, staff so helpful did their best to understand our request, there’s a 24/7 bar food is good, and close to the hotel. "

"Great location, lots of attractions within walking distance "

"The room was clean, staff were very friendly and helpful. The hotel location is great, with a shopping mall couple of blocks away. I could walk to the Ibirapuera park."