Zona Esmeralda Hotels, Atizapan de Zaragoza

"Spacious comfortable room. Didn’t hear any noise at night, and was able to sleep well each night. Bed was comfy and AC/fan unit functioned well. Showers had strong water pressure and hot water. However the bathroom would occasionally have a strong rotten egg odor, but this was not consistent and there was not a predictable pattern of when it would come on - I read this in many reviews, so I was not shocked to experience it. Having the kitchenette was very convenient. Common area terrace was a gorgeous place for my friend to take some remote work meetings. The location seemed to be on a quiet street, but still walking distance to many restaurants, cafes, and bars, and I felt safe even walking late at night. Appreciate the 24/7 security and the convenience of being able to message reception via app. I was surprised to see housekeeping service came with a fee, but we only stayed 6 nights so we had enough towels and just went down to reception to get toilet paper, and were able to change our own trash. Overall, was a great and comfortable stay, and would recommend. "

"I loved the place plus it’s in the downtown area which is a big plus "

"Very nice centrally located hotel, excellent staff; all was well appointed. Rooftop breakfast was wonderful. I would stay here again. "

"Lo único malo es que en realidad no puedes reservar el transporte al aeropuerto por lo que dependes de que haya lugar o no. "

"El mejor servicio de esta area, cuartos super limpios Al igual los baños ,, Muchas gracias x si exelente servicio volveremos pronto."

"Very clean and friendly customer service! "

"Staff was wonderful, alexia at the concierge’s desk. She helped us to obtain a wheelchair and was extremely helpful. But so too worth the coffee shop, ladies and everyone else. Overall, excellent service! Hotel was top-notch and breakfasts were incredible! The view from the restaurant rooftop was spectacular!"

"The room was great. Comfortable and clean. There are free water bottles in the room but no free coffee. The location prior to departure is unmatched, since the hotel is connected directly to Terminal 1."

"It’s a nice hotel but staff isn’t evry friendly"