This is the first time I feel that it´s important to write a review regarding my stay in a hotel.
I consider that my husband and I are very frequent travellers, and have stayed in many 5-star hotels, some being part of Leading Hotels of the World, in Europe, America and Asia.
We made a reservation for dinner at the Hotel´s Restaurant for 12 people for a special celebration.
We got there on time, and they seated us in front of the grill, and the weather had been extremely hot. We asked if they could arrange a different seating, and they responded it was not possible. Then my brother-in-law told the host that in that case, we would leave, because it was impossible to eat with that heat so close to the table. After saying that he responded they could arrange for a table outside, in their less formal restaurant.
When we got there, the waiters were fixing the tables to accomodate us, being a party of 12 is not easy. While doing this, the host from this restaurant started to complain to the other waiter about seeting us there.
We sat down and it took a long while before anyone came to the table and asked if we wanted something to drink, to start with. We had to call the waitress. They did not put any napkins, silverware, or anything to make us feel like we were going to have dinner.
When we finally were able to place the order for dinner, we asked for several appetizers, and then the main courses.
We had to wait a long long time, before getting any bread on the table.