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Hotel Albatros Zermatt

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Albatros Zermatt

Mountain view
Suite | View from room
Turkish bath/hammam
Front of property – evening/night
Interior
Hotel Albatros Zermatt, next to a golf course, offers comfort and excitement. Guests can enjoy spa massages, dry cleaning services, high-speed WiFi, and winter fun with sledding and ice skating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping
  • Laundry
The current price is AU$428
includes taxes & fees
7 Oct - 8 Oct

Room options

Check availability for these dates

Tonight

Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Economy Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bath and shower
Hairdryer
Jetted bath
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bath and shower
Hairdryer
Jetted bath
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Steinmattstrasse 93, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular - 10 min walk - 0.8 km
  • Sunnegga Ski Resort - 25 min drive - 4.9 km

Getting around

  • Zermatt Gornergratbahn Station - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬9 min walk
  • ‪Brown Cow Pub - ‬9 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Elsie Bar - ‬6 min walk

About this property

Hotel Albatros Zermatt

Upscale hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to an adjacent golf course, a terrace and dry cleaning/laundry services at Hotel Albatros Zermatt. Adventurous travellers may like the ice skating and sledging at this hotel. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
  • Snow sports gear, smoke-free property and concierge services
  • Tour/ticket information, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Albatros Zermatt offer comforts, such as bathrobes, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels and DVD players
  • Balconies, electric kettles and heating

Similar properties

Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn)

Phoenix

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Gym
9.4 out of 10, Exceptional, 678 reviews
The price is AU$437
includes taxes & fees
1 Oct - 2 Oct
Phoenix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 30 per person
  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Albatros Zermatt pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Albatros Zermatt?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Albatros Zermatt on 7 Oct 2025 start from AU$412.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Albatros Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Albatros Zermatt?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Hotel Albatros Zermatt?

Checkout is at 11:00 AM.

Does Hotel Albatros Zermatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Albatros Zermatt located?

Situated in the mountains, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 12 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 12 minutes.

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Reviews

Hotel Albatros Zermatt Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 165 out of 211 reviews
Rating 8 - Good. 39 out of 211 reviews
Rating 6 - Okay. 5 out of 211 reviews
Rating 4 - Poor. 1 out of 211 reviews
Rating 2 - Terrible. 1 out of 211 reviews

Reviews

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best viev, quite location, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Breakfast was amazing and location was convenient!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend
Stayed 1 night in Sep 2025

10/10 Excellent

sid ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful.. Staff super friendly. Beautiful view of the Matterhorn. Love the connected balcony for adult leisure.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

10/10 Excellent

DeAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were amazing especially the spa. The staff could have been a little more accommodating and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except it was quite hot and a/c or at least a fan would have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities
Great service, great view lovely trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Lorena Dogaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and assistance from the stuff was amazing and we had a very good time in this hotel. Thank you
Stayed 7 nights in Feb 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with a great view but still quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Lovely location. Amazing view of the Matterhorn. Enjoyable helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Vrexing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, the view from the balcony was incredible. Breakfast was delicious. The staff was really friendly. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Great location - just a 5 minute walk to the main strip. Very comfortable bed!
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property; wonderful staff
Stayed 1 night in Dec 2023

2/10 Terrible

eva

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After the staff picked us up at the train station. She told us we can check in earlier since the room ready. We felt so happy however we found the lock of balcony wasn’t work and tell the staff come and check , she told me will fix but after we come back a few hours in the afternoon we found still not fix and we ask either change same level of room. A while she told me only have a smaller room to downgrade us. I told her if downgrade she should give us the room difference. And she said she will talk to her boss and refund the difference when we check out. On the next day I spoke the with other lady and she told us her boss don’t agree to refund any difference. Then make me very upset. I told her if she don’t refund the difference I will call my credit card company to diisbill the difference. Then she agree to discuss to her boss again. After 1 hour we come back she agree to deduce our pick up cost CHF10x2 plus give us CHF10 cash, but I don’t accept this offer since when I booked the difference per night I’d CHF23-24, which total difference should be CHF 46-48, later on she agree to deduce our pick our cost CHF20 plus give us CHF20 cash then I deal with her, but I still feel unhappy had this issue.and want to share this to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Great location. Unbelievable view of the Matterhorn. Street is not as crowded but it is still close enough to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely owners.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family bed and breakfast feel in a small hotel. Rooms were nice and staff was extremely helpful. Breakfast was great too. Thank you for a nice stay!
Stayed 5 nights in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! extremely cozy and the staff was excellent! Can't wait to come back again!
Stayed 3 nights in Feb 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to all that Zermatt has to offer. We will come back to this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Amenities
Loved this hotel. Had an incredible view of the Matterhorn from our balcony.
Stayed 2 nights in Sep 2023

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