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Featured image
Indoor pool
Balcony
In-room safe, free WiFi, linens
In-room safe, free WiFi, linens

Guest reviews

4.7 out of 5 Exceptional
328 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSunnegga Ski Resort33 min walk
Popular LocationFuri - Trockener Steg Cable Car39 min walk
Popular LocationMatterhorn Express II Cable Car42 min walk
AirportSion (SIR)75 min drive

Choose dates to view prices

  • Family Double Room, 1 Double Bed with Sofa bed

    4.9/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsFamily Double Room, 1 Double Bed with Sofa bed
  • Classic Double Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsClassic Double Room
  • Design Double Room

    4.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsDesign Double Room
  • Design Double Room, Mountain View

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Mountain view
    • Sleeps 2
    More detailsDesign Double Room, Mountain View
  • Design Superior Family Room

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsDesign Superior Family Room
  • Panoramic Suite

    5/5 guest room rating

    Room amenities

    • 72 sq m
    • Mountain view
    • Sleeps 2
    More detailsPanoramic Suite
  • Superior Double Room, 1 Double Bed, Mountain View

    Room amenities

    • 48 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Double Room, 1 Double Bed, Mountain View

About this area

Zermatt

Europe Hotel & Spa is located in Zermatt. Matterhorn Ski Paradise and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Weisshorn. Take the opportunity to explore the area for outdoor excitement like mountain biking.
View map
Popular Location

What's nearby

  • Sunnegga Ski Resort - 33 min walk
  • Furi - Trockener Steg Cable Car - 39 min walk
  • Matterhorn Express II Cable Car - 42 min walk
  • Charles Kuonen Suspension Bridge - 17 min drive
  • Saas-Fee Ski Resort - 60 min drive

Getting around

  • Zermatt Gornergratbahn Station - 11 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast and dinner.

About this property

Europe Hotel & Spa

4-star romantic hotel, walk to Matterhorn Ski Paradise
Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, a sauna and massage/treatment rooms. All 38 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and flat-screen TVs. Guests will also find room service (during limited hours), hairdryers and safes.
Europe Hotel & Spa offers 38 forms of accommodation with a safe and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service

Languages spoken

  • English
  • French
  • German

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:30 PM
There is no front desk at this property
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CHF 75.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Europe Hotel & Spa and receive a full refund?
Yes, Europe Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Europe Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Europe Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is Europe Hotel & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.
How much is parking at Europe Hotel & Spa?
This hotel doesn't offer parking.
What time is check-in at Europe Hotel & Spa?
Check-in is from 2:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Europe Hotel & Spa?
Checkout is at noon.
Does Europe Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Europe Hotel & Spa located?
Situated in Zermatt, this romantic hotel is within 1 mile (2 km) of Mountaineers Cemetery and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is 11 minutes by foot and Zermatt Station is 12 minutes.
4.7
Exceptional
328 reviews
5 - Excellent
255
4 - Good
63
3 - Okay
6
2 - Poor
2
1 - Terrible
2

4.8/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome. From the front desk, spa to our room. We had the perfect view of the Matterhorn from our balcony.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Welness Hotel
New/renovated rooms and spa area. Beds and pillows were very comfortable. Staff accommodating with train station transfer with mini car included. Restaurant on site was good value with changing daily menu and very good breakfast. Ski stations were 10-15 minutes walking distance but taxis and bus available.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Super friendly staff. Great food. OK location. Expected a better view. Soft mattress a bit of a minor issue. Would definitely return.
Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The owner(Ruddy) on the premises daily and made sure to come and say hello and ask how your stay was going, and even upgraded my room at no added expense. Buffet breakfast was the best I have ever had and they have a complimentary shuttle to Tasch. Absolutely top shelve, I would highly recommended
Stayed 1 night in Oct 2019