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"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "

"夏に登山の為利用しました お部屋は清潔感がありとても綺麗でした スタッフの方はお一人しか いないようでしたが丁寧に対応して 頂きましたのでここまでの評価は良いのですが ただエアコンがなくて 本当に暑くて熱中症の心配しました いくら雪国でもエアコンが無くては 快適には過ごせません"

"Not helpful to tourist, cannot reach the basic service standard a hotel ought to provide to tourist!"

"Friendly staff and everything was easy for us. Shuttle service to & from station was excellent as well as to the monkey park."

"The staff was very kind and helpful. The property is very beautiful. "

"It’s hard to say what the most important thing is for a hotel stay. Is it 1) the property and room, 2) the food or 3) the staff? Well, it doesn’t matter with this property cause you’re winning on all 3. Quiet location at the end of summer/beginning of autumn, room size was good, room was clean, bed was fairly comfortable, bedding was great (the best pillows of the 8 hotels I’ve stayed in Japan). The Host is like a qualified Chef 👨‍🍳 (food was very nice and so well and professionally...

"Ok"

"勝手に入室して勝手に出ていくイメージです。"