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"Fresh breakfast menu everyday, excellent food and all amenities were included and everything was perfect."

"clean room, amazing staff, great food "

"We loved the resort and our time spent there . Room was large and clean . Staff were friendly and welcoming very helpful with any questions. The breakfast and dinner options were excellent! Drinks were good and the overall atmosphere here was great calm and not overwhelming! Only things I’d change the snack shack was lacking warm food. "

"We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!"

"Clean rooms, Great food options"

"Great food, great amenities, friendly staff. Pillows sucked. Everything else 10/10"

"The rooms are very large and very well serviced. The staff are exceptional. "

"Friendly courteous and clean. Food was very good. Loved it and coming back"

"Beautiful resort hotel. Convenient location - 15 minutes walk to the Malecón boardwalk. If you don’t want a timeshare presentation, don’t sign up for any free things offered after you check in. We did not do all inclusive. Often took Uber to restaurants. Enjoyed the quiet pool, ocean view and sunsets from a nice room, comfortable king bed. "