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"Great experience, clean room, great customer service."

"Ishmael was extremely helpful, he even gave us an ocean front room."

"Rooms were clean . Not a lot to do at the resort . A small bottle of water was $6,75 rest is imaginable. Staff were friendly and helpful . Pool was boring , more like small Y pool. El Yunque National rainforest park was an hour away.. "

"Never heard from host while we were there. Had no issues to deal with. Good instruction book was helpful. "

"Have a chance to pick are own breakfast without paying or letting us know that we need to bring are own food and they don’t have spa or gym close by "

"Great location, well appointed, quiet, and great views. The place needs a little TLC but it’s a great place for the value and location."

"We did not see any nasty dogs there so that is a good thing"

"Wonderful host and wonderful Place "

"Palmas Del Mar is a beautiful community filled with kind people. It was pleasant to be within walking distance from a variety of places to eat. That said, the room was mid tier quality- I stayed there for 5 days and the WiFi worked a handful of times throughout. The shower must’ve produced an 1 hr of warm water across the overall total 5 days!!! Freezing cold showers eventually took away from the relaxation of being on vacation. Worst of all for me, were the falsely advertised laundry and pool. That picture of the pool on Expedia? Doesn’t exist. You’ll have to factor in paying a day pass to another resort to use theirs if you want a pool. And then when being charged twice for a cleaning fee for having dirty laundry! Laundry that I would’ve happily washed if there were the advertised washer and dryer. Beautiful town but stay somewhere else "