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"Amazing staff, clean hotel and room, 2 min from train station, buffet breakfast was pretty good."

"It’s a great hotel but the breakfast is definitely too expensive for what it is. Definitely go to the bakery or elsewhere instead."

"This is a suitable hotel for a trip to Tokyo, especially if you are flying in or out of Haneda (although the Narita Express also stops here) or taking the Shinkansen at the nearby station. You can get around to most places in Tokyo fine via one direct line usually, the room is tiny but no smaller than other similarly priced hotels in this area or most of Tokyo. There are better areas to stay at in Tokyo that are even more central, but if you are staying in Shinagawa, then this hotel is one of the best there. I will note that the breakfast buffet area is huge, one of the largest I've seen, with so many people. This can make it annoying when waiting in line or trying to get a certain item or even good table space, despite there being many tables. I actually preferred the North annex part of this hotel complex in a previous visit (listed on its own as Hotel N Tower) as it has its own smaller breakfast area, although the breakfast there is far simpler (business style breakfast) than the many options in the breakfast in the main hotel."

"Everything was wonderful!"

"I had wonderful stay there! Definitely I will back to Japan and will be my hotel again :)"

"Very nice hotel, great staff too."

"Our room was too small"

"It was a great hotel"

"We like everything about the Hotel. The locations is great. Easy walk to the main area. Wonderful staff and great food and drink at the sky lounge. Would highly recommend this hotel"