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"The room was old and unclean. Hair on the floor, a mouldy rubber bath mat and the bathroom cupboard wouldn't open. I had to use my comb to push it open to get to the hair dryer. "

"Upon arrival I was told I had been upgraded to a pool view room with a balcony from a standard room which was a nice surprise. The staff were lovely, room was clean with modern furniture and the bathroom was basic but functional. Aircon kept the room warmish although could not set the temp any higher than 24 degrees. Would have loved a table and chairs to work on my laptop - it was quite roomy so could easily fit one in. Location was brilliant, close to Leura mall and other activities in the area. Would highly recommend staying here. "

"Unique place to stay = a WOW / wonderful experience... history.... clean ... incredible staff - helpful - informative- professional- personable LOVED it !!!! and town / nature area"

"Outdoor pool is not heated"

"As usual Mercure - Penrith was very good. Staff behind courtesy desk was very friendly . This trip I was gifted with a bottle of wine. We chose Shiraz for Mother’s Day . Thank you for sharing and rewarding me on this special occasion."

"Such an amazing time with my family and I. The staff were so lovely!"

"Clean rooms, modern, alot better upkept then Mercure only $20 more"

"Everything on this property was excellent, modern bathroom,comfortable bed, easy to park, and microwave too, which was great."

"Lovely atmosphere and facilities, room was clean but needs some upgrades "