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"Wonderful experience all-round including the facilities, food and staff."

"The hotel hospitality is impeccable and they had made our anniversary trip a very memorable experience. Their Umeshu quality is very good and value for money. "

"Great place, there were 6 private Onsen rooms, and public (male/female) bath houses. Great place for couples. I would definitely come back."

"The property, experience, and staff was wonderful. It was very peaceful and quiet. The staff was accommodating and friendly. The private onsen and site onsens, plus the food experience makes it well worth the price. We also enjoyed the drive from Beppu. "

"Enough parking"

"Great room, staff was really nice, excellent amenities and great customer service! The buffet during dinner time and Breakfast eas great!"

"Breakfast was not great"

"Lovely ryokan. We didn’t take the meals, and they were served in a dining area, not in the room. But the staff informed us of the early closing hours of locals restaurants and izakaya, and they booked tables for us at both, which was very helpful. They picked us up and dropped us off at the bus stop on arrival/departure. The room was spacious, very clean, with a large window looking out over the forest. I really loved their onsen which is on a balcony, looking at forest and the night sky, it was a mild temperature, not as hot as many onsens, but very nice. The staff were very helpful and pleasant. Onsen hopping in Kurokawa Onsen was one of the trips highlights. "

"Staff was amazing and extremely helpful "