Xtepen Hotels, Mérida

"There was a problem with the plumbing, no water the first day, when the water came back, it was dirty for the rest of the night. The hotel did not offer any discounts or make amends for the issue."

"Clean room excellent "

"It was not clean and you can hear everything in the night. One of the nights we stay there next door was been really loud they were laughing screaming and when we call the front desk the lady said other people already complained and they were going to send someone… no one did! From 11pm- 3 in the morning it was loud I couldn’t sleep that night. The next morning I went and ask if the can change me to another room she said nothing was available, and that the people were leaving that day to not worry. I’m definitely not going back"

"Nice bed food exelente location"

"Nice hotel with an excellent breakfast literally one block from all of the main attractions. It has a gym and a pool, and the staff are really nice."

"Un gran hotel"

"N/a"

"There is no restaurante. Rooms floor needs to be repaired room 602 "

"Very nice place to stay"