Hyatt Regency Merida Hotel

Photo gallery for Hyatt Regency Merida Hotel

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, individually furnished

Overview of Hyatt Regency Merida Hotel

Hyatt Regency Merida Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000

Explore the area

  • Popular LocationPaseo de Montejo2 min walk
  • Popular LocationYucatan International Convention Center4 min walk
  • Popular LocationU.S. Consulate Merida5 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)11 min drive

Choose dates to view prices

About this area

Mérida

Hyatt Regency Merida Hotel is located in Mérida Centro, a neighbourhood in Mérida, and is on the Strip. Notable landmarks in the area include Paseo de Montejo and Municipal Palace of Merida, and travellers wishing to experience a bit of culture can try Great Museum of the Maya World. Travelling with kids? Consider Zoological Park of Centenario, or check out an event or a game at Plaza de Toros de Merida. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Paseo de Montejo - 2 min walk
  • Paseo 60 - 3 min walk
  • Yucatan International Convention Center - 4 min walk
  • U.S. Consulate Merida - 5 min walk
  • Casa Montes Molina Museum - 5 min walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 11 min drive

Restaurants

  • Peregrina Bistro — 1 min walk
  • Lobby Bar Caffé — 1 min walk
  • Los Almendros - 3 min walk
  • La Pigua - 5 min walk
  • Slavia Bar-Restaurant - 7 min walk

About this property

Hyatt Regency Merida Hotel

Family-friendly Mérida hotel in Mérida Centro, walk to Paseo de Montejo
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 289 soundproofed rooms feature free WiFi and 24-hour room service. Guests can appreciate conveniences such as sitting areas and coffee makers, and other amenities include minibars and satellite TV.
Hyatt Regency Merida Hotel offers 289 forms of accommodation with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas and includes desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–12:30 PM: MXN 355 for adults and MXN 177.50 for children
  • 2 restaurants and 1 1 coffee shop/cafe
  • 1 1 poolside bar and 1 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre (9149 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1200 per accommodation, per night
Dogs and cats welcome
2 per room (up to 75 lbs/34 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MXN 355 for adults and MXN 177.50 for children (approximately)
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel
Hyatt Regency Merida Hotel Mérida
Hyatt Regency Merida Hotel Hotel Mérida

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 532 out of 983 reviews
5 - Excellent 54%
Rating 4 - Good. 301 out of 983 reviews
4 - Good 31%
Rating 3 - Okay. 89 out of 983 reviews
3 - Okay 9%
Rating 2 - Poor. 32 out of 983 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 983 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee maker needed to be clean.
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as described and pictures reflect the hotels look
Stayed 3 nights in Jan 2022

2/5 Poor

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Hyatt appears to have given up on this property. The washroom door in our room was horrible..could not enter if someone was using the toilet. They did move us, but the door to the parking was broken and we could hear hotle roof top machines all night. The pool area is in shad all day and the area needs plants and repairs. Pay extra and stay at the Americana Fiesta across the street.
Stayed 8 nights in Dec 2021

4/5 Good

Liked: Staff & service
The gym needs major improvement
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk assisted us with an early check in for our stay, since we had activities planned before check in time. Hotel is clean, beds are comfy, friendly staff, and in a nice area with lots of spots to walk to. Definitely consider staying here when visiting Merida.
Stayed 1 night in Nov 2021