Top Hotels Near Xcacel-Xcacelito Sanctuary in Tulum from AU$74

"Our room in the Tequila section was beautiful. We were right across from the Spa and Le Gourmet restaurants and around the corner from the pool. The trolley stop was also behind our room. The Coba lobby and buffet were very close also. We couldn't have requested a more perfect spot! The various spots that have musicians or music at night are loud, but, in the room we just heard the bump. Not bad and didn't prevent us from sleep. The property is so big and fun. We had access to the beach where the trolley dropped us off. No problem. Lots of fun activities and we had plenty of spaces to relax. The reservation restaurants go fast, so book those right when you get checked in. Download the Bahia Principe app for that. The spa was lovely and serene. I had a pedicure there. Le Gourmet restaurant was lovely inside and the food was good. The staff everywhere on the property are the best. Friendly warning: if you aren't interested in being a member of their vacation club, tell the man in the white shirt who will be the nicest to you when you are waiting for the bellhop to assist you with your luggage that you are not interested. We made an appointment with him for the next morning. We thought he was just going to show us the property and let us know what we had access to. It wasn't high pressure sales, but I wasn't aware that he was going to pitch something. Not a problem. Just said thank you, but no. Had the best time here!"

"The kids club was great and the staff was very kind. The pools were great, The food options were quite limited throughout the day. Breakfast ends at 10:30 AM, and there is only one location available for breakfast, which makes it feel restricted. There is a food truck on-site, but the offerings are mostly geared toward kids, lacking variety and not particularly healthy. In other places we’ve stayed, there is usually a fruit buffet available all day, along with a café-style area offering pastries and light bites. Here, there is no easy access to fresh fruit or a selection of pastries during the day. Around 4 PM, if you want to sit and have something small with a drink, the only option available is cookies, with no real variety. Overall, the lack of food options and variety makes the experience feel less pampering and less enjoyable. Additionally, there are no waiters providing service around the property, no room service available, and no bar on the beach, which further takes away from the overall experience. On a positive note, the restaurants at the hotel were good. In summary, it’s a good place for children, and the kids’ club is excellent. For adults, however, it lacks indulgence, especially when it comes to food options."

"The staff Israel and Fernando we exemplary as front desk and very knowledgeable of the resort and their staff ! Our 30th anniversary was spectacular because of them upgrading us when room was available the last 3 days with a private pool, wine and chocolate covered strawberries was the best touch and the banner! We enjoyed the resort , beach, staff , activities, the weather was perfect low humidity which was a plus to our vacation ⭐️⭐️⭐️⭐️"

"Super clean room, shuttle service was very responsive, making restaurant reservations was easy (steakhouse has the best food), lots of free activities on property. Only complaint we were not told we needed close toed shoes for the bike tour so we ended up having to cancel. Also wish they provided shuttle service from airport."

"Resort is a lot of fun and coba is solid even though you don’t have access to the rest of the property without spending more on a bracelet. Room was solid but they didn’t have a king bed so they offered to push our two small beds together (which didn’t happen so we did it ourselves). The mini fridge in the room also wasn’t working so coming back to the room was underwhelming from not having cold drinks in our area. The staff was great and everyone was extremely kind to us and helpful so there are no complaints there. The buffet was good and the drinks were great with a solid selection for both which was nice. "

"It’s listed as a 5 star but it’s more of a 3 star resort. Food was mediocre at best. After our stay in Princess Yucatán in Sept 2025 (which is a luxury 5 star resort with exquisite food), we were excited for the food and the restaurants, but it was such a let down. Buffets were bad to mediocre. The steakhouse was so terrible. Now saying that, the à la cartes are better quality. The Alux was the best and most delicious food I had there so I would recommend that restaurant. The seafood is good, Maiko was good, the smoked BBQ was good, Brazilian was ok. We also had 2 stomach aches during our stay. Could be attributed to food quality and cleanliness. Oh and nothing is open late. Buffets and room service are closed at 10:30pm. There is a snack bar open till 1am. And breakfast ends at 10:30am. The room was very basic and only had a bed sheet, no comforter. You had to request blankets and they were flannel blankets. You could hear the music from the pool blaring at 11am. So no sleeping in if that’s your thing. Beaches are meh. Lots of seaweed or rocky. I got a bunch of sand flea bites all over my legs (about 40 of them), so bring bug spray. Aside from that the rest is good. Beautiful pools, lots of activities to do in each resort and I still had fun and a great experience. Oh, and the crowd is older so if you wanna party you have to go to the other resorts, mainly Tequila, Coba and La Hacienda. Great place for drinks, pools and activities but not for food. Hope this helps."

"Absolutely amazing!! I had such a good experience for our honeymoon. Everything felt extremely safe. They respected our privacy. The food was amazing and the resort was absolutely beautiful. "

"Best resort ever!!! Pure luxury. Staff excellent"

"Nice place relaxing"