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Best Western Plus Moat House Reading

4.5 star property
Riverside relaxation awaits at this Reading retreat where guests can sip drinks with garden views and enjoy the peaceful waterfront setting

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Best Western Plus Moat House Reading, by the river, offers a refined escape with garden views. Guests enjoy in-room WiFi, dry cleaning services, and drinks at the bar. The daily manager's reception and express check-in add convenience to the experience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 23 of 23 rooms

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room

  • Sleeps 2

Executive Room, Walk In Shower

  • Sleeps 2

1 Double Bed, Non-Smoking, Standard Room, Sofabed

  • Sleeps 3

Junior King Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Executive Twin Room

Combined shower/bathtub, free toiletries, hair dryer

Executive Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Double Room With Bath Tub - Disability Access/Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Double Room With Bath Tub - Disability Access/Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

  • Sleeps 2
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About the area

Located in Wokingham, Best Western Plus Moat House Reading is in the business district and on a river. Reading Abbey Ruins and Stratfield Saye House are local landmarks, and travellers looking to shop may want to visit Holme Grange Craft Village and Oracle. Looking to enjoy an event or a game while in town? See what's happening at Madejski Stadium or John Nike Leisuresport Complex. Take the opportunity to explore the area for water adventures such as fishing and other activities like skiing.
Visit our Wokingham travel guideOpens in a new window
Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 11 min walk - 0.9 km
  • Dinton Pastures Country Park - 2 min drive - 2.0 km
  • University of Reading - 4 min drive - 3.1 km
  • Oracle - 7 min drive - 7.4 km
  • LEGOLAND® Windsor - 21 min drive - 26.2 km

Getting around

  • Wokingham Winnersh Station - 3 min drive
  • Farnborough (FAB) - 42 min drive

Restaurants

  • ‪Sainsbury's Café - ‬3 min drive
  • ‪Poachers Pub - ‬4 min walk
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Walter Arms - ‬2 min drive

About this property

Best Western Plus Moat House Reading

Luxury hotel near Thames River
At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, free newspapers and a front desk safe
Room features
All 129 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Travel cots, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading pet-friendly?

Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Moat House Reading?

Self-parking is free at this property.

What time is check-in at Best Western Plus Moat House Reading?

Check-in start time: 2 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus Moat House Reading?

Checkout is at 11 AM. Late checkout is available for GBP 40 (subject to availability).

Where is Best Western Plus Moat House Reading located?

Situated on a river, this luxury hotel is within 1 mile (2 km) of Nirvana Spa and Dinton Pastures Country Park. Shinfield Studios and University of Reading are also within 3 miles (5 km). Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes.

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Reviews

Best Western Plus Moat House Reading Reviews

7.2

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 97 out of 407 reviews
Rating 8 - Good. 156 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 45 out of 407 reviews
Rating 2 - Terrible. 35 out of 407 reviews

Reviews

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival)
Stayed 3 nights in Aug 2024

8/10 Good

Alison

Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

NAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Stayed 3 nights in Aug 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with dome isdyes

A lovely, hotel with good staff, no BBC channels in the room when the England match was on, flickering lights and no hot water in the morning were not ideal. Also limited vegetarian and vegan options for breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Staff & service, room comfort

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Staff & service

Attentive staff, few small improvements needed

Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower didn’t work Air con didn’t work Restaurant/bar staff poor No tea/coffee facilities in room Curtains don’t cover the windows therefore as a woman alone made me feel uncomfortable when moving around roommates
Stayed 1 night in Sep 2024

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Disapointing

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.
Stayed 3 nights in Aug 2024

4/10 Poor

Neil

Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor rooms

Rooms were very poor. Out of date and lots of damage. Stained carpets, broken fixtures and curtains that didnt close properly. Reception areas very modern but thats about it. Breakfast was good. In urgent need of updating. Complained at reception and all they said was sorry!! The bin area in full view of hotel was appalling and dirty. Rats around the works.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Staff & service
Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront. extremely damp and musty smell especially in hall and stair wells and lifts out of action. If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down. Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough. thankfully only 1 night stay and chosen purely for location to the places we needed to visit.
Stayed 1 night in Sep 2024

6/10 Okay

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay best Western plus?

Check in fine Room nice Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it. The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days. Best part room
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities
The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.
Stayed 2 nights in Aug 2024

4/10 Poor

Philip

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A very disappointing stay

Difficult to report this. The First room we were in was Next To the Pub which had a constant bass going. The Bathroom sink didn’t drain and the Lights flickered . The Next room was better positioned but the Lights In the bathroom also flickered all the time. The Sink was cracked. The bed was old plus it dipped in the middle we ended up sleeping on top of each other, whilst I love my wife dearly it was Very uncomfortable and the air con barely worked. Both rooms were in need of some tlc and a coat of paint. The communal areas were nice and the staff friendly. The garbage area was a mess the outside area covered in rubbish and empty bottles and the car park lights were flickering, overall that’s a lot of bulbs that need replacing.
Stayed 2 nights in Jul 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dated property and style of management.
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities
the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven
Stayed 1 night in Aug 2024