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"A lovely hotel, lovely room and excellent pool / spa. A little out of town, but spot on for a night away without the kids!"

"Helpful and friendly Nice vibe "

"The hotel was lovely, as were the staff. My concern is the parking, it’s not free even for guests. It is also very confusing, having arrived late and being unaware of the parking charges I am waiting to hear from the parking vendor about the late parking charges. It is only for the confusing and expensive parking charges that we won’t be staying here again. "

"The room was clean but there was an empty packet of Maryland’s under the bed. The Tv didn’t work and I only noticed about 3 hours into our arrival- no maintenance were in house so they offered a different room- but we had already unpacked, settled etc, my son was sleeping so was inconvenient to move. The pool was out of use 10-11am which was annoying and the hot tub was out of use the whole time. There was also no water in our fridge. With there being no phone in the room having to go down to reception felt like a chore every time so we didn’t bother. The location is good but I was misinformed on the phone about parking- she told me £12 but it’s actually £21.60. We still had a nice stay but there were a number of errors. "

"Disappointed there was no full service spa as in the hotels description. This is the reason why we booked this hotel. Hotel staff were nice. Gym was ok although the treadmill base I used had a layer of engrained sticky dust / gunk on it, as well as over the floor corners and window sills. Pool was ok."

"Overall good experience we had a pleasant stay The hotel is conveniently located and the big bonus is the in house basement parking (at an extra cost ) a couple of comments Could not change settings on the Airconditioning ,the water bottles on a two night stay were not replenished same with towels ."

"Nice stay with good facilities. Staff are friendly. Spa facilities were being used for an infant class swimming lesson which made it very busy and not relaxing "

"I didnt like that we had to pay for parking I wasn't given information on wifi The fire alarm going off at 1am Children running round the corridor at 3.30am Even tho check out at 11am,the car had to be moved by 10am. Awful nights sleep Awful welcome,awful stay"

"Very good, ample parking and very quiet "