Cheap Hotels & Resorts in Willoughby

"Great hotel, the room was good value the bed comfortable. The staff were helpful polite. The menu not so special, however it served a purpose. You will have to waite until exactly 7am before you are allowed in for breakfast, not so good if you need to be away early. I would recommended the hotel my experience was over-all great."

"Generally tired and looked like not been cleaned in public areas, room was not serviced during stay. staff lacked confidence and capability to deal with small problems with billing, etc"

"Excellent Hotel, reception staff were very friendly and helpful "

"It was okay "

"Power sockets not working, exhaust in the bathroom not working. Breakfast was below average."

"Didn't use it."

"Within walking distance of shops, pubs and restaurants so perfect location with free parking. We stayed in a very comfortable suite lots of space to relax and lovely view over the garden. Very quiet at night and a good selection of food for breakfast hot and cold. Will definitely stay again. "

"The pool / gym facilities are a real highlight of this hotel and the kids loved having a swim. Sadly I was disappointed with many other aspects. The hotel is well maintained but the cleanliness of the room we were in was questionable! The kettle was dusty and had stale water sat in the bottom. As it was I couldn’t make a drink as the cups and tea spoons were so dusty and dirty and had either never been used and just gathered dust or grime or had not been changed from a previous occupier. We were here for 2 nights but housekeeping changed towels but nothing else - no beds made, no bins emptied. This was despite leaving the card out asking for our room to be refreshed. There were also used cups / wine glasses left outside my room for 2 days that were not ours and had either been left by another resident or house keeping. Either way they should not have been there for that amount of time. Breakfast doesn’t begin till 8am at the weekends which we found to be a little late. Also the queues at the hot food were really long straight away, which probably means that many others thought it started too late as well. The staff were friendly, beds comfortable but rather small and a real lack of drawer storage and no space for toiletries in the bathroom. Overall an okay stay for a quick stop over stay but I wouldn’t rush back. "

"Exactly what it says on the tin. Friendly staff. Large clean rooms. Kids enjoyed the pool. No complaints. "