Wiergate Holidays from AU$2,709

Interior design Italian charm , understaffed , needs update could be very nice boutique hotel

Outstanding property for dog-travellers. Would do the Bungalows again, how many hotels have this much outdoor walking area?

The uniqueness and classic beauty of the property exude a European charm reminiscent of traditional Mediterranean or Spanish architecture, surrounded by a beautiful garden. Upon entering the lobby, you are greeted by a beautiful light and a fireplace adding to the ambiance. Even if your visit is for business, the hotel steers away from the typical corporate atmosphere, providing a relaxing environment with excellent service from the staff, including exceptional servers and housekeepers like Angelica and Nancy. While I didn't give a five-star rating for the condition of the property due to its age compared to newer hotels, the character and charm of the hotel more than compensate for it.

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

Our outdoor patio was apparently right under the rooftop kitchen because all we heard all night was clanging glasses and dishes. Otherwise was a nice place.