Verified
2/10 Terrible
Katrina O.
20 Apr 2026
Disliked: Cleanliness, check-in, communication, location, listing accuracy
DO NOT RENT FROM THIS HOST!!! After paying an additional 150 for an early check-in to expedite the process, we were in route when I received a call stating a pipe burst in the unit. They placed us in a smaller unit with a tiny kitchen and without a washer/dryer that was 10 mins farther. I called and text persistently for 4 days before we moved into the original unit. There were no signs of any repair. The bathrooms in this unit is very small, the vents are covered in dust, the adjacent neighbors were loud, parked their cars anyway they liked, and the pool, foosball and airhockey tables take up the whole space where the oversized glass table is pictured rendering the kitchen space impractical. When I asked about compensation, I was told the request was put in. After check-out, I inquired only to be told "no refund." The host has changed her number and VRBO attempted to mediate without success because the owner never returned calls. It turns out the place we were offered was not a VRBO property and they couldn't do anything for us without completing rebooking another unit. This owner also double books on Expedia and other sites. Again, not worth the price and communication is atrocious! BEWARE!!
Katrina O.
Stayed 6 nights in Apr 2026