Upon arrival we were early so we waited until the check in time of 4pm. At 4pm, when the code for the door was to unlock it it didn't work. The cleaner was still in the unit so we gave him a little time. At 4:10pm he was still in the unit so I rang the door bell and waited, he did not answer. I knocked on the door and he opened it, a little shocked people wanted in. We entered the suite and are not sure what he cleaned or spent time in there doing. (Our code still did not work so I called the number on the back of the door and the gentleman was very lovely and helpful!) The floors were not clean, there was dust on the baseboards and in the washroom, on shelves etc. the kitchen wasn’t the cleanest either. There was a spill down the front of the dishwasher splashing onto the wall, the one bathroom door had something a little questionable on the back door. The kitchen was not fully stocked and made it difficult to cook in. The beds were decent and comfortable, the room with the king size bed was quiet and dark while the bunk room was very bright and loud due to the patio of another entrance to another unit. Overall experience was fine. These are the negatives that stand out, however, the unit is as pictured and a nice space if you’re not picky about being 100% clean or a properly equipped kitchen to cook in.