Loved having the hot tubs, only issue we had was problems with access. Everyone who used the hot tubs had problems with their access #s not working. Got in the first night, but couldn’t get out - had to get out and go around, but then reported it to the front desk. Second night couldn’t even get in, went back got another code still didn’t work! Had to have someone let us in and went out and around & reported it again to the front desk! Didn’t seem to have any idea about it, even though we knew at least five people had reported it.