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"Lovely spacious room, good facilities, friendly staff "

"Poor directions and parking information. No chair or desk in a Novotel room ??? This is basic stuff in any hotel"

"Plenty parking, pleasant staff, decent room, very, very good value for money."

"I stayed with my elderly parents at the crown Hotel. We enjoyed the breakfast in the morning and the rooms were clean however unfortunately when leaving there was an attempt to charge me a payment that wasn’t due. I query this as a mistake had obviously been made and I was met with a sullen response from the receptionist who was borderline directly rude. I will never stay at this hotel again. I would not recommend it."

"10/10. Excellent location just a shame parking wasn’t available on the day we stayed at the hotel."

"The room was immaculate and everything was working as it should. Staff were really helpful when we had a problem paying for the car park. Staff were really friendly, greeting us and showing an interest in why we were there."

"Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break."

"Lovely stay although we did not need the disabled room so would have been nice to be asked "

"Excellent welcome abd information from staff Free Parking Room quiet warm no noisy fans heaters Bedding clean, great choice of pillows Wide corridors quiet "