Whau Valley Hotels, Whangarei

"Quiet location"

"Clean room; great amenities; very comfortable "

"Had a great stay with a good sized room and a neat view from the little balcony. Some recent renovations evident made for a tidy stay. Great staff were all very helpful and professional."

"Room was absolutely fabulous. Slthough we would have been grateful for full size curtains or black out blind. Staff were extremely kind and generous. out "

"Poor wifi, no soap in one of the bathrooms, dirty washer /dryer with no washing powder. Restaurant closed for dinner, reception closed at night so we could not report the rowdy crowd having a party until 3:00 am. "

"This hotel is tired and dated. Whilst the staff make every effort to be great hosts the whole venue lacks any wow factor. The walls are damaged and marked - rips out of wallpaper. There are no lifts so you can expect to carry your own luggage up the stairs. My bathroom was full of hair when I arrived, I asked for it to be cleaned. The manager sent the trainee from the restaurant up to clean with a microfibre cloth - at 10pm they arrived with a vacuum. Dinner was a shambles - ordered a Medium Rare steak - it was medium well, served with YELLOW broccoli and 'bubble n squeak' was mash with cabbage mixed through. To compensate for the state of my room I was offered breakfast complementary - declined. Beds are comfortable, showers need a deep clean to remove all the mold from the edges. Disappointing venue and should not carry the Distinction Branding - no comparison to Christchurch. Management should invest in the whole venue. Expensive accomodation for what received"

"Clean, fairly basic lodgings. Staff very pleasant and helpful in manually checking me in due to issue with Expedia's booking system."

"Comfy and clean, but reno of room was poor"

"Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight."