Top Hotels Near Westside Regional Park in Jacksonville from AU$96

"Dirty, water leaks, mold, hallways smell like marijuana and stained up sheets and towels, lots of openings around windows and doors, crack in wall and very dirty floors. Staff on Friday night once I checked in and seen the horrid conditions after dealing with my daughters asthma due to the extreme smoke smell everywhere! She offered Friday night free due to the inconvenience & said to speak to management on Saturday for a room change. Once spoke to supervisor was informed I cannot have Friday free and only can have 50% off but the inconvenience was their fault ! They put me with my daughter into a Smokey room that wasn’t ever ready to have tenant stay in. Mostly the whole hotel needs work. Then it also shows a pool yet it’s not in service . A lot of false advertisement and I have photos and videos to show for proof if needed. Even the new room had mold and a water leak from the AC which I complained and asked for maintenance and they never came."

"The room could have been cleaned better. Sheets could have been more clean "

"Good service "

"Large rooms"

"Room smelled of mold"

"The rooms are clean, staff is friendly, and the included breakfast is good."

"Average overall. Ok for the price"

"Comfortable room and beds"

"At check-in they told us breakfast started at 6am, but when we arrived at 6;45, we were told it wouldn't start until 7am and we would be charged for every item taken before 7am, They were really rude about it. Lots of the hotel rooms were booked for a soccer tournament which meant everyone had to leave before 7am, and so folks were just paying for cereal and fruit for the children of going without etc. Wouldn’t expect such a ridiculous situation at a Hilton. The whole thing was very awkward, particularly when a lot of the food was already set out."