Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Property class: 2.5

Choose dates to view prices

A free breakfast buffet, a terrace and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$185
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

A hotel room with a large bed, a desk with a chair, a window with a view of trees, and a lamp.

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

A hotel room with a large bed, a desk, a chair, and a view of a lake.

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a window with a view of a lake, and a wall-mounted lamp.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with a view of trees, and a lamp.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with a large bed, a desk, a chair, and a view of a lake.

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a TV.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Westside, a neighbourhood in Jacksonville, is home to Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Camp Milton and Crystal Springs Park reflect the area's natural beauty and area attractions include Ritz Theatre & LaVilla Museum and Ritz Theatre and Museum. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • An aerial view of a stadium complex with a large stadium, parking areas, and a river with a bridge in the background.
    VyStar Veterans Memorial Arena
    20 min drive - 24.6 km
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    20 min drive - 25.6 km
  • A military jet on a tarmac with a clear sky in the background.
    Jacksonville Naval Air Station
    21 min drive - 33.3 km
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    31 min drive - 44.9 km
  • Crystal Springs Park
    3 min drive - 3.1 km

Getting around

  • Jacksonville Station
    21 min drive
  • Jacksonville International Airport (JAX)
    28 min drive

Restaurants

  • Circle K
    20 min walk
  • Dunkin'
    11 min drive
  • McDonald's
    7 min walk
  • Cracker Barrel
    4 min walk
  • Circle K
    8 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

  • Hotel located in Westside
  • You can look forward to a free breakfast buffet, a terrace and dry cleaning/laundry services at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • A banquet hall, a 24-hour front desk and meeting rooms
    • Smoke-free property, free newspapers and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 80 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
  • More amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with shower/bath combinations and hairdryers
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on 13 Dec 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG located?

Located in Westside, this hotel is 1.5 mi (2.4 km) from Crystal Springs Park and within 6 miles (10 km) of Pope Duval Park and Camp Milton. Bent Creek Golf Course and Jacksonville Equestrian Center are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 526 out of 799 reviews
Rating 8 - Good. 167 out of 799 reviews
Rating 6 - Okay. 54 out of 799 reviews
Rating 4 - Poor. 29 out of 799 reviews
Rating 2 - Terrible. 23 out of 799 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the air conditioning worked well. The staff were welcoming, friendly, and very helpful. Overall, I had a pleasant stay.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Fran at the front counter was very kind and professional. She went above and beyond to get us rooms on the same floor. The request I submitted via email for this was I didn't receive a return email response, but Fran made it happen!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, and good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was really good. Breakfast was good. Staff was good and quick. Definitely worth staying here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very comfortable and breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be a great find. It was clean & modern throughout the building. We would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location Nice rooms great service
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms were clean. The shower water was not hot is my only complaint.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a one night stay. Clean comfortable room. Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an overnight stop but appreciated the cleanliness of the facility and the staff at night and in the morning were both helpful and very friendly and considerate.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast area. Friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was great & very clean. The staff was vey nice and helpful. Enjoyed my stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes nice menu
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, nice area
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very helpful and friendly. Ac cooling comfy bed and pillows
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, looked clean, smelled clean! All the workers were very friendly. Pool was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was just what the doctor ordered.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff were extremely friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful! They worked hard to clean in all areas!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was very courteous
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is dog friendly. The desk staff was very friendly and accomodating.
Stayed 1 night in Jan 2026