Western Gardens Hotels, Geneva

"Everything was clean. If there was any complaint it’s that you need to offer dark roast, full bodied coffee. Light roast just doesn’t get it. But that’s just me!! The stay was enjoyable. "

"As we got there we waited for more then 10 minutes before the young lady came to attend us. Now only did she not respond when we greeted her but her attitude made us feel that we were an inconvenience and she did not want to be bothered with anyone. I've stayed in this chain of hotels, and i've never had anyone treat us the way she did. But besides that everything else was great."

"Everyone was so friendly and helpful especially Renee in the coffee shop."

"The lake house was peaceful and beautiful. "

"No fridge & microwave in the room. Other than that everything was perfect including the staff they were really helpful."

"Very cute property, super clean . Staff very nice, not a lot of options for dining but it is the shoulder season "

"This hotel hosts travel sports teams. We were unfortunately there during a soccer tournament. The parents all hung out in the breakfast area and didn’t supervise their kids. So the boys were running all over the hotel causing chaos. They were knocking on doors at 10pm and then running and hiding in the stairway. They were reported to the front desk that did absolutely nothing to stop it. Then around midnight all the drunk parents came up and were talking loudly throughout the hallway. I understand hotels are not quiet but kids were out of control while the parents hung out and got drunk. It was not a good weekend and I will not be returning to this hotel."

"My husband and I enjoyed our stay here. We loved everything about it. This will be a definite repeat. Thank you to everyone who made it great for us."

"We had a wonderful, memorable long weekend and were thrilled with our stay. What a beautiful and thoughtfully arranged home! Spectacular lake view, and everything you need, both inside and out, to enjoy your lake time. The host was wonderful with communication and information to let us make the most of our visit. We’d love to come back on a future Canandaigua trip!"