West End Hotels, Boston

"Brunch was good. Did not have breakfast."

"breakfast service and food were very good. Staff was very friendly."

"Place was clean the only thing I had a problem with was the tv wasn’t connecting to the internet "

"CitizenM is our favorite place to stay when attending events at TD Garden. The rooms are clean, staff friendly and both breakfast and drinks are great"

"Loved the modern hotel with amenities. Very clean, technology forward place. Very chic and fun. I wish there was parking or somr type of parking deal with local garage after driving 4 hrs to Boston, that would be my only critic. However the stay and hotel were wonderful!"

"The staff was amazing when we arrived. The rooms were clean and comfortable and I love the restaurant/bar that was attached. Excellent food and service! "

"Omni Parker House was a short walk from all of Boston’s major attractions and overall in a great location. The hotel staff was very friendly and kept that composure when they assured us that it was no big deal when we forgot our sunglasses in our car and needed the valet to go get it for us. The doorman, whose name we unfortunately did not catch, greeted us with a smile every time we walked in and out of the building. As for our room, it was clean and had a working AC unit which was crucial for us because it was very hot during our stay. Each day, the beds were nicely made and fresh towels were provided. We did not get the chance to eat at Parker’s restaurant or enjoy a drink at the bar, but we heard that both were nice and the Boston cream pies were to die for! "

"Small compact room, facilities average "

"Clean, comfortable room except that the room was exceptionally hot the second night - I believe the thermostat was not working. The breakfast is cafeteria breakfast - packaged muffins/pastries and boxed OJ - not exactly what I was expecting but there are plenty of cafes around."