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Pheasant Run Resort

3.0 star property
Suburban hotel with health club and sauna
your current months are May, 2024 and June, 2024.
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June 2024

Pheasant Run Resort

Photo gallery for Pheasant Run Resort

Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Standard Room, 1 King Bed, Tower
Lobby sitting area
Indoor pool, outdoor pool, pool loungers

Overview of Pheasant Run Resort

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry
Map
4051 E Main Street, West Chicago, IL, 60174
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Room options

Tower 2 queens

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower

Standard Room, 1 King Bed, Tower

Standard Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 18 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

West Chicago

Located in West Chicago, Pheasant Run Resort is in the suburbs. St. Charles Heritage Center and Camp Kane and Fabyan Villa Museum & Japanese Garden are local landmarks, and the area's natural beauty can be seen at Blackwell Forest Preserve and Island Park. Travelling with kids? Consider American Science & Surplus Store and Kane County Fairgrounds. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our West Chicago travel guideOpens in a new window

Getting around

  • West Chicago Station - 11 min drive
  • Chicago, IL (DPA-Dupage) - 4 min drive

Restaurants

  • McDonald's
  • Portillo's
  • Hawthorne's Backyard
  • Starbucks
  • Panda Express

About this property

Pheasant Run Resort

Family-friendly hotel in the suburbs
You can look forward to golfing on-site, an airport shuttle and a terrace at Pheasant Run Resort. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Express check-out, a front desk safe and a porter/bellboy
  • Luggage storage, multilingual staff and wedding services
Room features
All 293 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Golf
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (79,997 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • 5 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Pheasant Resort
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Hotel
Pheasant Run Resort West Chicago
Pheasant Run Resort Hotel West Chicago

Frequently asked questions

Does Pheasant Run Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Pheasant Run Resort?

Self-parking is free at this property.

What time is check-in at Pheasant Run Resort?

Check-in start time: 4 PM; check-in end time: 1:00 AM.

What time is check-out at Pheasant Run Resort?

Checkout is at 11 AM.

Where is Pheasant Run Resort located?

This family-friendly West Chicago hotel is located in the suburbs, within 1 mi (2 km) of Dupage Expo Center and Charlestowne Mall. Dellora A. Norris Cultural Arts Center is 2.1 mi (3.4 km) away.

Pheasant Run Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 216 out of 983 reviews" "
Rating 8 - Good. 275 out of 983 reviews" "
Rating 6 - Okay. 253 out of 983 reviews" "
Rating 4 - Poor. 138 out of 983 reviews" "
Rating 2 - Terrible. 101 out of 983 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Went as a family trip and my family had a great time.
Stayed 1 night in Feb 2020

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst stays
This hotel is absolute awful. It’s rare that there isn’t a thing positive to say but the staff were unfriendly and not helpful; the hotel is run down; there were many drunk people in the pool; there was only a “gas station” quality breakfast and no other food available; our bathtub was clogged. Honestly, it was awful,
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Closing is a good thing
I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.
Stayed 2 nights in Feb 2020

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Don’t go it’s full of false advert intent and I had to pack up and leave when a bed bug went across my pillow and coffee came out of the tub horrible
Stayed 1 night in Feb 2020

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.5 stars
There was trash all over the hotel and the water in the shower was yellow and there was no water in the toilet there is no way this was a 3 star hotel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beast is a swimming pool, the room where ok too
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Alissa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This place sucks
Customer service is horrible as well as the hospitality of this resort. The manager is rude and hector at the front desk was disrespectful. I would not stay here again. The resort is really nice especially all the different pools and hot tubs.
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 1 night in Jan 2020

6/10 Okay

ANNA MARIE

Liked: Room comfort
Disliked: Cleanliness
The pool got cold as the waterfall went down awhile the room we stayed in was dirty we have been coming for years they have gone downhill oh the pool looked like it had not been vacuumed either in a while
Stayed 1 night in Jan 2020