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"The hotel is brand new (furniture, mattresses, linens, bathroom appliances), the staff went out of their way to make my stay perfect, and the breakfast is spectacular with several homemade delicacies. "

"Didn't use the pool or gym. The room was clean, the front desk staff and restaurant bar were very nice, and the food and drinks were good. There isn't much around the area, but it is easily accessible to the surrounding neighborhoods. Security is a bit tight. "

"Staff was wonderful, but it is not near the city center an I think I was the only guest the night I stayed. Not a full operation resort. "

"The staff was nice and helpful. "

"Good place "

"The staff were very polite and helpful "

"This is a beautiful, wonderful hotel with a historic touch. The rooms are well kept and the staff are very attentive. Got a chance to meet the owners who are wonderful people. The hotel itself is just a minute walking from anything shopping to restaurants, but away from the busy streets and noise. I’ve stayed in Ramallah before but nothing compares to this one and will be back again on my next trip to the area!"

"I found it wonderful "

"Upon check in the reception blackmailed us for more money or no keys . This location is in the middle of no where and with no choice we paid extra funds above and beyond the tax and fee we paid via Expedia for full paid stay . The hotel advertise it self as 5 stars . This is no 5 stars and have a huge sign as you walk in glamping site . And that’s really what it is The site is dirty old and have trash every where The rooms smell and dirty Sketchy figures every where making it very unsafe Pool didn’t work any of the days we were there and I see from other reviews it a salt never work No food options at all . We didn’t have dinner or breakfast is this 5 star resort . Total scam and horrible experience "