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"We had an excellent stay at the Cromwell's Tap House. Check in was easy and the staff very helpful. The room was small but perfectly adequate with good storage space and a great shower. The bed was comfy and the room and pub itself have real character, being a timber framed building dating back 400 plus years. The location is excellent in the centre of town, but not too noisy. We enjoyed the Sunday lunch and accompanying cask ales very much. We stopped on a Sunday night, so it was very quiet when we arrived back at the pub and we had a good night's sleep. Very good value for money and we would stay again."

"Comfortable convenient and basic liked brekkie on the go takeaway box, friendly helpful staff"

"Breakfast was good, if a little busy! The cutlery suffered the usual dishwasher smudges, but that's kind of expected these days. We didn't request a disabled room, but we were very impressed with the disabled facilities - the low level door spyglass, for instance. Total blockout curtains were welcome for a Sunday morning lie in. Reception/bar/restaurant staff were very pleasant, polite and attentive. "

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"Clean room although missing additional lighting as no main light. Staff were present not particularly friendly or engaging. Not restaurant and very limited bar and service Pets were allowed but that’s all. "

"The staff very friendly Very good food The room the remote didn’t work the toilet didn’t flush and the shower was broken"

"I stayed here for work. 1st night, the room was clean but quite basic. I got woken up at 12.15 am by a group of drunken men who didn’t stop with their noise until 5 am. I told reception the next day and they moved me to a much better and quieter room the next day. Food was excellent in the restaurant. I didn’t try the spa. Staff very welcoming."

"Clean room. Efficient staff"

"Shower awful. Too hot or too cold and a dribble. Avoid room 301. The door outside opens all night and sounds like someone is coming into your room. Otherwise, fine. "