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"The resort is not 5 star in my opinion. Plain drinking water was not freely available throughout the resort (we had to ask for bottled water). Our room was clean but fixtures were tired, broken or worn out some powerpoints were loose on the wall * one bedside lamp switch worked but was taped up with electrocal tape * there was no globe in the light above the phone desk * there was no instructions for the phone and it only appeared to work on speaker * there was no bottle opener in the room * the wooden bed base creaked on the tile floor * the room fixtures looked tired, faded (paint on sheer curtains and curtains coming unhhooked) * hanging space for wet swimwear etc was non existent. Staff were mostly friendly attentive but some could do better. Restaurant food was ok, however, prices were expensive for what was offered. Bar staff only served from behind the bar. Wet weather seating in the bar area was scarce. Recorded music in the restaurant/bar was loud & annoying. Cabanas were hot & not inviting. Gardens & buildings were not very well maintained and drainage improved. (Slippery tiles)"

"This place and these people are amazing. What a great stay, you won’t be disappointed. "

"Staff and management who always go the extra mile. Our visit could have been a potential disaster. I am in my 70’s with heart problems. My only criticism of the management is that it states nowhere that the restaurant is up a steep incline with steps then to climb. After my first visit, for me it was impossible .The staff, then surpassed themselves. Their answer was to bring the meals down to my husband and I. Everything was laid out to perfection, served by Peti ,in a courteous manner. Valentines night was stunning, a beautiful table with flowers, decorative serviettes and lots of love. Everyone came to chat, staff and fellow travellers alike. ‘This was one of 4 Fijian islands we stayed on and a place where young and old exchanged stories and enjoyed the relaxing friendly space. A wonderful place to visit. Thank you to everyone for making our stay so special. All our love Marie and John "

"This lodge is not up front about letting you know there is a hefty mandatory per day food charge. I booked through Expedia expecting just lodging but found out after booking my room and the ferry to take me there that there is a non negotiable $20 tender fee and $80.00 op per night food charge. There is nothing on the Expedia site about this and Expedia was not helpful. Unfortunately I booked 2 days prior to arrival and had a non refundable return ticket via the ferry so could not change. There is limited power, no eSIM data and no wifi so I had to keep the booking. Like other island resorts they really need to state up front, before you book, the full cost of staying there. This is an all inclusive not just a room booking as you are lead to believe in Expedia. Expedia is aware an to date has not updated their site. Just be aware the cost is a lot more than advertised. "

"Bill and Paula and the whole community were amazingly kind. This was a rustic and genuine experience to be immersed into a warm Fijian community. We should have realized some of the limitations that we would face, (no a/c, limited power supply, steep steps to the main house for meals, etc) traveling with my elderly mother before we booked this, but everyone was kind, thoughtful and welcoming. We truly enjoyed our snorkeling with sharks excursion. The Island and water was warm, inviting and refreshing. Paula was a great cook and we enjoyed their Fiji hospitality. "

"Staff were wonderful"

"Staff were the most attentive and friendliest group of people I’ve ever had the pleasure to be served by in a resort setting. Spa therapists were excellent and accommodating to my physical limitations. Brought the massages to our room rather than me having to walk to the spa. Grounds were meticulously groomed daily. Food was excellent in presentation, quality, and variety. This resort paid more attention to small details than any place we’ve stayed before."

"Very relaxing place with a lovely staff"

"Everything. The Octopus was memorable, relaxing and welcoming. From the charming bures to cheerful service. And the beauty of the water is unsurpassed. "