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"Airport shuttle takes awhile once you call. Waited 40 min to get picked up. Room 213 has lukewarm water for the shower. Spoke to counter twice said they would notify maintenance. No change in water temperature. I believe shower valve is broke. Have a coffee maker but no coffee for the fancy Keurig. It is a great location."

"Staff was friendly, breakfast- had coupon for $10 off. Nice gym That’s the pros. Now the cons: took 3 attempts, the last being ugly, to get room cleaned. So went for 5 days without new towels, 4 days no coffee. No coffee available downstairs in main area, just water. No microwave in room- only 1 in hotel on the 3rd floor. Needless to say, this hotel is nice upon entry, but very dated rooms. Service was lacking, people not doing their jobs for housekeeping. I won’t stay here again. Disappointed after the price I paid for a 10 night stay."

"I loved the lake right behind the room! The bed was very comfortable. There was almost no one around as far as staff for most o the time I stayed there, apparently because it was in the off season."

"Plenty of parking. Area is a bit to be desired but thats not the fault of the hotel. Great bar and restaurant. Modern, cozy rooms. "

"Wouldn't let me check in because my friend didnt have ID. I was paying, I had my ID, I dont see it being an issue. Puffin was my go-to, Ive stayed there many times, probably wont be booking with them again"

"The best least expensive hotel in Anchorage and right across the street from the train"

"Good place for a quick stopover. "

"Parking was maybe the best part. Plenty of spaces and easy to access."

"Excellent place to stay that feels like home. Breakfast was way better than anywhere. You could buy food locally. The host is amazing and great company. Location is perfect. Definitely will be staying there again."