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Overview of City Heart Motel

Photo gallery

Featured image
Balcony
Balcony
Free WiFi, bed sheets
Room Amenity

City Heart Motel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWarrnambool Botanical Gardens11 min walk
    Popular LocationWarrnambool Visitor Information Centre17 min walk
    Popular LocationFlagstaff Hill Maritime Village17 min walk
    AirportWarrnambool, VIC (WMB)11 min drive

Choose dates to view prices

About this area

Warrnambool

Located in Warrnambool, City Heart Motel is in the city centre and near the beach. Warrnambool Art Gallery and Flagstaff Hill Maritime Village are cultural highlights, and some of the area's activities can be experienced at Warrnambool Golf Club and Port Fairy Golf Club.
Popular Location

What's nearby

  • Warrnambool Art Gallery - 10 min walk
  • Warrnambool Botanical Gardens - 11 min walk
  • Warrnambool Visitor Information Centre - 17 min walk
  • Flagstaff Hill Maritime Village - 17 min walk
  • Lake Pertobe Adventure Playground - 2 min drive

Getting around

  • Warrnambool Station - 16 min walk

Restaurants

  • Siamese Restaurant - 4 min walk
  • Quorum Restaurant - 5 min walk
  • 2 Tarts Baking - 5 min walk
  • Bohemia Cafe and Bar - 6 min walk
  • Mister Brightside Woodfired Pizza - 7 min walk

About this property

City Heart Motel

3.5-star motel near Warrnambool Beach
Barbecues, free self-parking and free WiFi in public areas are available at this smoke-free motel. All 17 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with cable channels.
City Heart Motel offers 17 forms of air-conditioned accommodation with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Microwaves and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Microwave (on request)
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

Policies

Check-in

Check-in from 2 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 56 out of 139 reviews
5 - Excellent 40%
Rating 4 - Good. 59 out of 139 reviews
4 - Good 42%
Rating 3 - Okay. 16 out of 139 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 139 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Very old motel which requires some maintenance to get it up to scratch. We were offered another room after the initial room smelt heavily from cigarette smoke which was appreciated. Bed was comfortable, however the room was in need of an update to bring it into the modern era.
Stayed 3 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with partner
Room was spacious enough and had a microwave and fridge which was good as very little open in the town. Room not properly cleaned and some of last occupants things still in drawers so they weren't checked and cleaned.Location was handy. Extra pillows and blankets were appreciated.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience all around, excellent location downtown walking distance to train important to us.
Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Quiet area . Spacious room and bathroom
Stayed 2 nights in Jan 2020