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"No staff so cannot comment on staff. It is a contactless hotel. As long as you have paid in advance you will receive an email with the key for the front door and room around 15:00 on the day of arrival. The room was fine, clean and tidy, with an okay shower with okay water pressure, and coffee machine. Restaurant closes at 19:00 daily, with last orders at 18:00, so not very useful if you are looking for food. Breakfast starts at 8am, which is very late for breakfast, with a very limited selection. One of my colleagues room door did not close/lock, there are no staff around so no one was able to help fix the issue. He ended up taking his luggage out with him every day."

"Room showers go hot and cold, causing burn on skin, in multiple rooms"

"Beautiful room, well located. walking distance from everywhere. We had a great stay."

"zaan hotel was just great for us. We had the cheapest room but it fine for us. Bathroom awesome, loved the shower. Location great. ,2 minutes walk to train. Restaurants and shops very close by. Breakfast disappointing as hot items not hot but lots of choice for cold items. Supper in restaurant really good and so great not to have to walk anywhere after a tiring day in Amsterdam. The sort of park between hotel and train station a bit off putting, people drinking and smoking but they are harmless so you get used to it. Grocery store across the parking lot with great salads etc."

"Rooms were clean m, staff were very welcoming and helpful. The view of the harbour was beautiful, real calm peaceful area. With friendly locals. Will be back "

"Couldn't have wished for a nicer clean and friendly hotel with easy access to the train station and trains"

"The hotel was very basic, but had everything we needed. The self check-in was easy to follow. When we arrived, our shower was broken, but the staff were excellent and replaced it while we were out for the day. It was located very close to Zaandam station and was a perfect base for visiting Amsterdam each day."

"This was such a great hotel. He staff could not be nicer or more helpful. Everyone we encountered was fabulous but the two young women on the evening shift were amazing. They could not have been more helpful or interested in our holiday adventures. Pure gold. "

"Staff are so lovely and welcoming, they made the stay so worth it. They made the effort to welcome and converse with us every time they saw us. They allowed us to check in 3 hours early which saved us so much time so we are so grateful for this. There is a free coffee machine that you can help yourself to, it even has hot chocolate and English tea, it was so delicious. The room was so clean, there were no flaws in terms of cleanliness. The bedding and towels were clean and had no stains. The beds were tidied everyday and the bathroom was cleaned too. We booked a double room, it is as small as it looks in the pictures. The room has a kettle and a tv. An iron is available upon request. It would be better if there was a small fridge. If you’re on a girls trip this room won’t be ideal for you as there wasn’t much space for us to store our belongings and to get ready. The hotel is located a short walk from the train and bus station. Overall I thoroughly enjoyed this stay and would recommend this hotel. "