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"Coffee in the room was non-existent. $15 service fee is a joke."

"Help for front desk. Great breakfast. One block away from MGM convenient. The queen bed Was a little sag in the middle comfortable"

"Simply a beautiful place in beautiful settings. With a very relaxed atmosphere and full of history. "

"Everything was amazing, the only thing that the hotel rooms lacked was a mini fridge but other than that an amazing place to book a room!"

"Room was too hot. AC didn’t go below 67 degrees. Never enough towels. We had four people in our room and only enough towels for two people."

"Beautiful, comfortable and cozy hotel. Room was great and clean. The only mishap was that we had to wait some time to checkin since there was nobody at the counter. Clerk wasn't the friendliest one."

"Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn"

"Place is clean"

"My stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didn’t get put through. I don’t know much about technology so I don’t know what happened so I’m writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a retired nurse recently in the hospital I’m from the state of Rhode Island. I grew up here in Chicopee so I know the friendliness the personality of people in this area. They’re very outgoing, kind, and helpful on a normal basis, but when I encountered here was true empathy and compassion for a fellow human being that had to be away from home. Well, just getting out of the hospital seriously you’ll and coming for a family members funeral my brother. ANA, front desk employee was above and beyond helpful to me kind and very compassionate assisting me to my room, bringing me towels talking with me or just listening to me when I would come in and out in my travails. I had a fractured ankle in a boot to fractured ribs, fractured vertebrae from osteoporosis, and it made it very hard to walk and move. I’ve been a nurse 40 years used to doing everything myself and taking care of others so this was such a helpful employee. Edwin was also very kind to me went over and beyond in the breakfast buffet"