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"Very clean!"

"The stay was great, love that the rooms have a college theme. It was a really nice stay, plus they grant 15$ towards their restaurant. "

"For the one night the temp was comfortable. Everyone was very friendly. The front deskperson, the staff in the breakfast area and the person cleaning the room were outgoing and friendly. It was all a good experience. "

"Friendly..clean..good price "

"5star"

"Got in late and staff was very welcoming and considerate."

"Very clean and helpful staff"

"Friendly staff, moderately clean, close to good shop areas. Had some concerns about the location and safety but ended up being alright!"

"The room was clean and comfortable - certainly met our needs, The staff was very accommodating - we arrived early and the front desk receptionist was able to check us in early. This was our second stay here in a few weeks and the receptionist remembered us and asked how we were (my husband had just had cataract surgery). The breakfast was a typical continental breakfast, which met our needs. Having the Japanese restaurant right there was nice. I expect that whenever we need a hotel room in West Springfield, we will choose to stay here."