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"Amazing staff on check in, so friendly and helpful, made a change from other hotel experiences I’ve had recently. The rest of the stay and room was good, I’ll be back based on your teams warm welcome. "

"Great value and lovely facilities"

"We had a wonderful stay at The Store. It is perfectly situated in the center of Oxford. The staff was super friendly and helpful. The included breakfast was far more than the usual American continental breakfast with several nice options you can order from a menu. The onsite restaurant was great and the rooftop bar was a bonus with an amazing view."

"Beautiful property and very quiet. I wasn't a fan of the washrooms given the resort/spa like vibe of the property. It would have been nice to have more spacious washrooms. Also the basics like shower cap and slippers were missing. The light in the washroom felt like you are in an operation theater with no option to dim. Gym and pool area were nice and well equipped. There seem to be a lot of events that take place at this hotel so I could categorize it more as an event and wedding hotel rather than spa and resort."

"room was adequate for our stop over. breakfast was good value"

"It was nice bit dark and dingy but it was definitely a good stay shame there was no late check out unless you paid and also the bar staff seemed quite rude when we returned to use the pool Like kept questioning us if we staying in the hotel. Only to find there was no steam room and the pool was ice cold with no changing area. I would give it a overall 7/10"

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Friendly helpful staff, good location"

"Lovely hotel and great views and breakfast from fourteen. Fourteen service was very slow and music loud. "