"The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised.
However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate.
Understand it’s a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms.
The lagoon area with water was dirty "
"The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised.
However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate.
Understand it’s a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms.
The lagoon area with water was dirty "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place. "
"The room is spacious and simple.
It is near One Batam Mall and walkable. The breakfast is simple and can be crowded early in the morning.
Access to all the popular malls easily via Grab or Gojek at reasonable price.
I'll stay again next time. Please do not expect luxury at this price. "
"The hotel is literally beside (next door) the Batam Centre ferry terminal, so it was very convenient for us. And Mega Mall is just opposite the hotel. It is also very easy and convenient to go places with GrabCar. We enjoyed our stay at Harris Hotel Batam Centre (first time in a hotel with bolsters which help with good sleep 😅) and the good service and hospitality of its staff. We will not hesitate to stay here again. "
"The room was clean, the lake view from my room was pretty nice, the restaurants' staff were very friendly and attentive, the overall atmosphere was good and the hotel was not overly crowded. Great that there is an Eska spa in the hotel as well.
However, there was this female frontdesk staff who was a little rude - on one of the days, I went down to the frontdesk to ask her about what the complimentary coupon for the lobby bar entails. The next morning I called the reception to check if the mini bar was complimentary, apparantly that same female staff was on duty, and she must have heard it wrongly the first day and thought I was asking about the mini bar again, so she told me in a very sassy tone that she "ALREADY TOLD ME" that it was complimentary. I went on to explain that on the previous day, I was actually asking about the lobby bar, not the mini bar in the room, but she continued to argue with me. I felt that even if there wasn't a miscomm, she should have been more patient if a guest were to ask the same question. However, in my case it was two different qns. She should keep that attitude and tonality in check, and probably be retrained. If the frontdesk struggles to answer questions from guests, I suggest that the hotel should put small notes in the room to indicate such things, or have the frontdesk staff inform us upon arrival. Details like pool operating hours and mini-bar were left out etc."
"Unexpected stay. Very clean, modern , new.
Price was reasonable. Felt safe.
Although my room faces the entrance and street light, the windows were quite sound proof. "
"Very bad experience. Totally below expectations. Photos all showed so nice. The room is the direct opposite. The only nice area is the entrance lobby and reception. Seems so nice and high upon reaching and was impressed and excited. Lousy check in process, ask me call this agent that agent before they issue me the key.
Finally got the key, still excited. Entered the lift, still happy.
The moment I reached my floor level, lift door opened, it’s like you entered into another world, another dimension. The grand lobby classy vibe is gone. The corridor totally belong to an unfinished 3rd world country housing corridor and hot and stuffy and humid.
Entered the room, I feel like I’m back at home. Boring apartment vibe totally. Checked, no toilet paper.
Then when we gonna take a shower after that, the whole shower stand dropped off. It’s not properly secured into the wall, the whole wall plug came off. And exposed the cement wall. Of course it will drop off. It’s literally just pushed and stuffed into the hole. The hole is so much bigger than the wall plug and screw. What a joke. "
After visiting Sultan Riau Grand Mosque, make a plan to see the other sights and activities in Penyengat Island. While you're in the area, stroll along the beaches.
After visiting Snake River Temple, make a plan to see the other sights and activities in Tanjung Pinang. Amble around the area's marina or visit its temples.
After visiting Banyan Tree Temple, make a plan to see the other sights and activities in Bintan. Wander through the beautiful beaches and seaside in this romantic area.
Viovio Beach is located in Galang. Galang is home to 6 hotels and other accommodation options, so you can find something with the amenities you're looking for.
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If I need to cancel the hotel reservation for my stay near Viovio Beach, will I receive a refund?
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