"Really beautiful hotel and very friendly staff"

"We are four “mature” women and this stat was in the middle of our trip. Two were feeling a bit under the weather so they actually stayed in the hotel the whole time we were there. My other friend and I did take advantage of the shuttle into town. One day we all hung out at the pool. It’s a beautiful area with comfy lounge chairs and umbrellas and tables. It’s right off the bar/restaurant, which is convenient. I was bit confused by the room amenities - one apple, one decaf pod of coffee and one regular pod. Maria hooked up these two coffee drinkers with a cup of coffee a day for each with enough cream. She also helped us figure out the coffee machine. The beds were very comfortable and we loved the decorating in the room and throughout whole hotel. It was always very quiet. I’d have liked the room a tad cooler, but putting the fan on high and opening the window made it tolerable. We are most meals there out of necessity and they were fine. There was a percentage off of meals and spa services due to our Expedia booking, This was great, but you had to go to the front desk every time you wanted one (which meant two times a day due to eating so many of our meals there) which seemed like a cumbersome process. One waiter also only gave me and my roommate a 10% discount, but gave our friends a 20% because there was one check. I think the rest gave 20% each time but when I asked him he told me I was wrong. It wasn’t worth fighting about! We’d stay there again! "

" We needed to move around the city staff order Uber or Taxi for us right there, we felt so safe."

"Good location. Nice pool area. "

"The property is clean and beautiful. Walking distance to downtown and staff is courteous and helpful. They were able to acomódate all my needs. Will keep coming back."

"Beautiful place and very comfortable. Just needs a little clean up of the spiders at night "

"Muy tranquilo el lugar "

"There wasnt a sign indicating where the hotel was not for the parking area. My car got chained in at night because we parked in the wrong area. Hotel is good just to sleep. "

"This hotel and the service were exceptional, the only downside is after checkout. They won’t send my invoice, asking for a Mexicain fiscal document which is a first for me. During this trip, we stayed at 5 different hotels in Mexico and none ask for a fiscal document."